High-Touch vs. Traditional Senior Care: What Luxury Concierge Services Do Differently

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High-Touch vs. Traditional Senior Care: What Luxury Concierge Services Do Differently

Smiling senior and concierge caregiver at home.

For elderly people seeking lifelong wellness, two types of care for seniors exist: traditional and concierge, also known as high-touch. In today’s article, we examine the differences between the two care types and illustrate what is different about luxury concierge in healthcare.

High-Touch Concierge Senior Care

Caregiver brushing senior woman's hair, showing the personalized touch of concierge senior care.

The concierge care definition is a type of senior care that focuses on high-accessibility, top-quality personalized care in the client’s home.

An Holistic Approach

Private-duty homecare concierge service focuses on the whole person. This means the well-being of both clients and their families is taken into consideration. The client’s health needs, as well as their social and emotional needs, are addressed.

These elite senior home care services help to empower clients, as they champion control over daily life. Concierge senior care also allows trusting relationships to be developed between clients and their caregivers, providing needed companionship.

Safety is another important part of the concierge senior care model. A client’s caregivers create an environment that is safe to navigate and designed to help the client avoid falls and other accidents in the home.

Assessment and Collaboration

After an assessment to evaluate the patient’s emotional, cognitive, and physical health, a care plan tailored to the individual is developed. Collaboration occurs between a team of health professionals who carry out the care plan. 

High Accessibility

Featuring a high level of accessibility, senior care concierge services see clients being able to book appointments with doctors for the same day or the next day. Patients also have the option to access their doctors around the clock, seven days a week.

Because doctors limit the number of patients they see, luxury concierge clients always have time to discuss their health concerns. High-touch concierge services also offer highly personalized care that focuses on disease prevention.

In-Home Personal Care for Seniors

Clients of the concierge home care service model receive in-home medical support from skilled and dedicated nurses. They also have access to transitional services, such as from the home to a senior community.

Personal and Household Care

Luxury concierge home health care also includes assistance with vital daily living activities, such as grooming, and assistance with the completion of tasks, such as light cleaning and meal preparation.

Traditional Senior Care

Conversely, traditional senior care often sees single caregivers visiting several clients. This model offers a lesser degree of personalization and accessibility.

Reactive Focus

The focus of traditional care is on treating symptoms after they have arisen, not on preventing disease.

High Patient Volumes, Less Accessibility

Because the traditional care model involves large numbers of patients, clients are less likely to have the time they need to discuss their concerns. There is also no access to a doctor after business hours.

As well, this model does not prioritize individual attention or personalized service, and clients commonly wait days or weeks to get an appointment.

No Personalization

concierge caregiver walking with senior woman using a walker.

Once at an appointment, there is no time for a doctor to get to know a patient. This often means that important information about long-term health goals, lifestyles, and medical history go unaddressed, leaving potentially significant gaps in care.

No In-Home Services

Personal or household care is not offered in the traditional care model. This model also does not address the social and emotional health of seniors.

Explore More About High-Touch Concierge Services

High-touch senior care offers a high degree of comfort and privacy to clients and their families. Staffing at Tiffanie’s uses a refined and meticulous process to locate the highest quality of senior care; contact us today to learn more.