Role Definitions

A nanny is a professional, childcare provider who works in a family’s home caring for their children on a full time or part time basis. Depending on the position, a nanny may or may not live with the family. They can often be an affordable alternative to daycare/childcare facilities, depending on the salary range being offered and especially if there is more than one child to be cared for. Additionally, having a nanny provides individual and experienced attention for your child/children in the comfort and safety of their own home and can offer greater peace of mind than with daycare with higher child/provider ratios.

The main role of a nanny is to provide a safe, caring, nurturing and stimulating environment in which a child (children) can develop. Each nanny position may have slightly different responsibilities depending on the family requirements, the age(s) of the child/children, and other factors, but typically include such responsibilities as caring for a child’s physical needs, meal planning and preparation, cleaning up after children, helping children with schoolwork, organizing and engaging in activities, disciplining, teaching new skills, etc. Nannies can also transport children to classes, pre-school, routine medical appointments, haircuts, etc. Any housekeeping responsibilities are primary child-related and may include light household pick-up, loading and unloading the dishwasher and children’s laundry.

A nanny may work anywhere from a few hours/week up to 12 hours/day depending on the requirements of the family.

A Newborn Care Specialist (Baby Nurse) is an experienced and nurturing individual proficient in all aspects of newborn baby care and parental support. Their primary role is to provide assistance during the post-delivery recovery period and assist you with all aspects of newborn care. These duties include but are not limited to feeding, lactation assistance, changing, bathing, infant laundry, sterilizing bottles, sleep training allowing parents to catch up on much-needed rest.

Specialists who work night shifts (6-12 hours per night based on family’s individual needs) typically stay in the baby’s room and manage their care while you get rest. When the baby wakes up, they will feed by bottle or bring the baby to Mom for nursing. After feeding, they will burp, change, soothe and settle the baby back to sleep. A daytime Newborn Care Specialist provides similar care and also strives to create a nurturing, stimulating environment for your baby during waking hours. Both day and night your infants patterns of sleeping, feeding and changing are logged through an app or a binder. The key objective is to help transition the baby to regular feeding and sleeping schedules.

The Postpartum Doula’s role is to support everyone in the family, including mom, dad, siblings, and baby. Unlike a baby nurse, whose sole focus is the new baby, the postpartum doula is there to support mom through the postpartum period and to help the family as a whole.

Some of the duties that our Postpartum Doulas will perform include:

  • Breastfeeding support
  • Help with the emotional and physical recovery after birth
  • Light housekeeping so that mom does not feel so overwhelmed
  • Running errands
  • Assistance with newborn care such as diapering, bathing, feeding and comforting
  • Light meal preparation
  • Baby soothing techniques
  • Sibling care
  • Referrals to local resources such as parenting classes, pediatricians, lactation support and support groups

Most of our Postpartum Doulas provide service for a family anywhere from a few days up to a few weeks after bringing home a new baby. Families may have the Doula work 1-3 days per week or as many as 5 days per week.

Household Managers keep the day-to-day operations of a home running smoothly. They are the planners, coordinators and helpers for today's busy families. They orchestrate the responsibilities of other household staff.

Duties may include:

  • Managing the household’s schedules and calendars
  • Event planning, organizing, and coordination
  • Arranging appointments for personal and professional needs
  • Scheduling home maintenance and repair work, and supervising the project
  • Handling household bills and administrative duties
  • Running errands and performing necessary tasks
  • Supervision of other household staff, such as housekeepers, private chefs, nannies or governesses
  • Shopping for food, supplies, and other requested items

Depending on the size of a family and their requirements, private household manager positions may be called upon to fulfill other needs, such as:

  • Home cleaning duties
  • Cooking meals for the family
  • Laundering and putting away clothing, or changing linens
  • Oversight of an employer’s finances and valuables

Do you or someone who know need support with handling the many responsibilities and to-do lists of your busy life? A professional Personal Assistant can bring relief and peace of mind by handling many of the tasks and details that you don’t have time to accomplish. This is a service that is offered with integrity, efficiency and sensitivity, with providing the help that allows you to spend more time focusing on what is most important. Services include, but are not limited to:

  • Grocery shopping
  • Errands
  • Meal preparation/freezing
  • Light computer/paperwork
  • Bill pay
  • Proofreader
  • Transportation to appointments
  • Scheduling and overseeing contractors
  • Plant & Pet care
  • Scheduling appointments
  • Arranging travel plans

Housekeeper services include, but are not limited to:

  • Vacuuming
  • Dusting
  • Laundry
  • Mopping and waxing floors
  • Cooking
  • Food prep
  • Kitchen cleaning
  • Bathroom cleaning
  • Polishing
  • Surface cleaning/tidying up

A household chef prepares detailed menus and food for most or all family members and social events. The household chef is responsible for anything food or kitchen-related, including organization, clean up, shopping for all food-related supplies and menu planning. There are many levels of chefs from the basic family cook to the trained gourmet chef. Our chefs are personally selected by considering your unique lifestyle and cuisine preferences.

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