The Chief of Staff is a specialist who manages multiple aspects of the properties, businesses, and lives of high net worth individuals.Their ability to manage so many complexities make them a domestic employee that is in increasing and continual demand. Read on to discover more about this important role.

What Does a Chief of Staff Do?

Generally speaking, a Chief of Staff or CoS is is typically responsible for overseeing the business affairs, real estate holdings, and family office operations of high-profile individuals such as celebrities, professional athletes, and C-suite executives. The role also encompasses strategic problem-solving and providing counsel. Identifying growth opportunities is also an important part of the Chief of Staff job description.

Financial and Event Management

The Chief of Staff is a highly skilled professional responsible for managing various aspects of the properties, business interests, and personal affairs of high-net-worth individuals. Their expertise in navigating complex responsibilities makes them one of the most sought-after domestic professionals today.

For estates open to the public, the Chief of Staff works with the Principals to arrange special events and tours that will generate revenue. Galas, benefits, and other such gatherings are also planned by the Chief of Staff.

Management of Household Staff

The Chief of Staff role includes the supervision of household staff. Their role includes hiring, training, supervision, and the professional handling of all conflicts and challenges that may arise. The CoS must also create and maintain a positive working environment for all staff and continually optimize their efficiency and productivity.

Household Maintenance

Renovations, additions, and repairs are all typical projects for Principals’ homes. The Chief of Staff’s responsibilities include assuming control of all household maintenance. They select, hire, and oversee contractors and ensure all work is done to the Principal’s specific requirements so their home can be enjoyed for years to come.

Security

Home security and privacy are musts for the high-profile families Chiefs of Staff work for. These professionals source, hire, and oversee all security staff who work at the Principal’s residence. The Chief of Staff also works with the security team to create and implement effective security protocols.

A Chief of Staff’s Typical Day

Chiefs of Staff typically begin their day before everyone else does. Although their specific tasks may differ, this is generally what a CoS’s typical day-to-day looks like.

Morning

A Chief of Staff’s primary responsibility is to ensure a well-organized and productive day through meticulous attention to detail. This may involve preparing key documents for meetings, managing and responding to communications, and prioritizing tasks for optimal efficiency. This level of strategic planning and execution is what makes the CoS an invaluable asset.

Afternoon and Evening

After their morning duties have been completed, the Chief of Staff can go about their other duties. Operations management may require coordination with other staff, overseeing projects to ensure timely and on-budget completion, and addressing any problems that may arise. The CoS’s main objective is to keep everything running efficiently.

Relationships are an essential part of optimal household operations. The Chief of Staff spends time nurturing and maintaining relationships with household staff, partners, and clients. They use their excellent communications skills to convey important information clearly and concisely so that all internal and external employees stay motivated.

End of Day

Toward the end of day, the Chief of Staff reflects on the day’s activities, noting both accomplishments and challenges. They assess the progress of ongoing projects, respond to outstanding communications, and address any unresolved issues. A key part of their role includes preparing for the following day with a focus on continuous growth, efficiency, and improvement.

The Benefits of Hiring a Chief of Staff

Engaging a bonded professional to manage the finances, business, staff, and security needs of a high net worth household has many benefits. Principals who hire a Chief of Staff can do so with confidence, knowing their affairs are in the hands of a trusted and dependable expert.

Employing a professional of this caliber enables Principals to dedicate more time to their careers, families, and personal commitments, while also allowing them to fully enjoy the comfort and privacy of their homes.

With expertise across a wide range of areas, the Chief of Staff is equipped to manage any situation with confidence and efficiency. This significantly alleviates the burden on Principals, who can rely on a seasoned professional rather than taking on complex responsibilities outside their own experience.

Important Characteristics to Consider Before Hiring a Chief of Staff

Any Chief of Staff candidate should be bondable and bring extensive experience in comparable roles. They must possess strong management skills and demonstrate confidence in overseeing household staff, executive teams, contractors, and other professionals engaged in supporting the household.

Ideal candidates should also be well-versed in project and business management. They should possess accounting and other financial education and experience.

Chiefs of Staff duties and responsibilities include being leaders in every sense of the word. They must also have excellent communication skills and be able to manage every situation with calm and friendly professionalism.

A Premier Chief of Staff Agency

Staffing at Tiffanie’s has 27 years of experience in sourcing and matching the best Chiefs of Staff with our discerning clients using a refined and meticulous process.

If you’re ready to elevate your household management, reach out to us. We’ll seamlessly curate and present a selection of elite, highly experienced Chief of Staff candidates tailored exclusively to your lifestyle and demands.